There is a reliable adage, well understood by more mature commercial organisations, that the point at which you are faced with a customer with a complaint is the best opportunity you will ever have to create a long-term loyal customer. Had I taken a navigation instruction given whilst traveling at speed on one stretch of motorway, the result would have been a serious road traffic accident. Map updates are very expensive, and that supplied on my Tom Tom was not fit for purpose. As my experience showed, if your map for your TomTom Go 700 is out of date, the one-off free update which 'Tom Tom Support' advise you are entitled to, will not be honoured.
